API request update

From FreeDESK
(Difference between revisions)
Jump to: navigation, search
(Created page with "{{Infobox API | name = Request Update | mode = request_update | description = Update a Request | parameters = requestid, update, status, assign | returned = XML success or err...")
 

Latest revision as of 21:34, 21 August 2012

Request Update
Call/Mode: request_update
Description: Update a Request
Parameters: requestid, update, status, assign
Returned Data: XML success or error

This article details a FreeDESK API call.

[edit] Description

This call will update a request

[edit] Using the Call

Pass in the following parameters using GET or POST

  • requestid : Request ID
  • update : Textual update to request (optional, call be null or blank)
  • status : New status for request (optional, can be null or blank)
  • assign : Composite assignment string in the form TEAMID/USERNAME (or just a numeric team ID) - optional can be blank or null

For example

api.php?mode=request_update&requestid=1&update=Hello+World&status=0

[edit] Returned Data

XML containing either a XML Operation Confirmation or a FreeDESK error on failure.

Personal tools
Namespaces

Variants
Actions
Navigation
Toolbox