API request update
From FreeDESK
| Request Update | |
| Call/Mode: | request_update |
|---|---|
| Description: | Update a Request |
| Parameters: | requestid, update, status, assign |
| Returned Data: | XML success or error |
This article details a FreeDESK API call.
Description
This call will update a request
Using the Call
Pass in the following parameters using GET or POST
- requestid : Request ID
- update : Textual update to request (optional, call be null or blank)
- status : New status for request (optional, can be null or blank)
- assign : Composite assignment string in the form TEAMID/USERNAME (or just a numeric team ID) - optional can be blank or null
For example
api.php?mode=request_update&requestid=1&update=Hello+World&status=0
Returned Data
XML containing either a XML Operation Confirmation or a FreeDESK error on failure.
