API request create
From FreeDESK
| Request Create | |
| Call/Mode: | request_create |
|---|---|
| Description: | Create a New Request |
| Parameters: | class, customer, assign, update, status, priority |
| Returned Data: | XML request ID or error |
This article details a FreeDESK API call.
Description
This call will create a new request
Using the Call
Pass in the following parameters using GET or POST
- class : Request Class (blank will use default)
- customer : Customer ID
- assign : Composite assignment string in the form TEAMID/USERNAME (or just TEAMID) for assignment
- update : Textual Update
- status : Status Code
- priority : Priority Code
For example
api.php?mode=request_create&class=1&customer=1&assign=0&update=A+Request&status=1&priority=1
Returned Data
XML containing either a request ID (see below) or a FreeDESK error on failure.
Format of created request response:
<request>ID</request>
