API requests assigned
From FreeDESK
| Requests Assigned | |
| Call/Mode: | requests_assigned |
|---|---|
| Description: | Return Requests Assigned to Specific User/Team |
| Parameters: | teamid, username, sort, order |
| Returned Data: | XML request list |
This article details a FreeDESK API call.
Description
This call allows the fetching of sets of requests assigned to a specific team and/or user
Using the Call
Pass in the following parameters using GET or POST
- teamid : Team ID (null or 0 for no team)
- username : Username of analyst (null or blank for no user)
- sort : Field name on which to sort the results (blank or null for default)
- order : A for ASC or D for DESC (optional, defaults to ASC)
For example
api.php?mode=requests_assigned&teamid=3&username=someuser
Would return the requests assigned to someuser 'within' teamid 3
Returned Data
A request-list block of results
