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- Users and Groups (21:40, 21 August 2012)
- Standard Users (22:29, 21 August 2012)
- Customer Access (22:32, 21 August 2012)
- Permissions (22:37, 21 August 2012)
- Requests (22:40, 21 August 2012)
- Configuring Request Types (22:42, 21 August 2012)
- Statuses (22:44, 21 August 2012)
- Priorities (22:45, 21 August 2012)
- System Configuration (22:46, 21 August 2012)
- Developer Overview (23:42, 21 August 2012)
- Developing Plugin Modules (23:53, 21 August 2012)
- Authentication Modules (23:55, 21 August 2012)
- Database Module (23:59, 21 August 2012)
- Logging Module (00:01, 22 August 2012)
- Custom Requests (00:03, 22 August 2012)
- Event Handling (00:04, 22 August 2012)
- FreeDESK User Guide (21:37, 27 August 2012)
