Requests
From FreeDESK
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Requests are the core of FreeDESK and someone with the relevant permissions (such as an administrator) can view and update all the requests logged within the system. | Requests are the core of FreeDESK and someone with the relevant permissions (such as an administrator) can view and update all the requests logged within the system. | ||
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| + | Different types (classes) of request can be configured within the system for easy categorisation and also allowing for different "concrete" definitions in code of these requests, with specific or custom properties as explained in [[Configuring Request Types|the request configuration]]. | ||
Latest revision as of 22:40, 21 August 2012
Requests are the core of FreeDESK and someone with the relevant permissions (such as an administrator) can view and update all the requests logged within the system.
Different types (classes) of request can be configured within the system for easy categorisation and also allowing for different "concrete" definitions in code of these requests, with specific or custom properties as explained in the request configuration.
